A booking is tentative until the deposit is paid and remittance is sent to our functions manager.


Cancellation of a booking must be provided in writing to [email protected]hallmarkhospitality.com.au If a booking is cancelled 21 days prior to the function, 100% of the deposit will be refunded. Bookings cancelled within 21 days of the function, will result in a forfeited deposit.


A deposit is required for any function booking and the amount of the deposit will be confirmed by the Function Manager. Final payments must be made 5 days prior to the function date.  Prepaid bar tabs are to be finished on the night- no refunds/transfers/credits are given for unconsumed bar tabs.


Catering orders must be confirmed 7 days prior to a function. Once the catering order has been confirmed, no alterations or cancellations will be authorised. Outside catering is not permitted, with cakes as an exception.


There will be no charge or loss of deposit should a date change be requested 14 days or more prior to the event date. 

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